Security Awareness



Security Awareness Program

Western Bank will NEVER request personal information by email or text messaging including account numbers, passwords, personal identification information or any other confidential customer information.

Fraudulent emails may be designed to appear as though they are originated by Western Bank. Do not respond to any email communications which request any type of personal or confidential information and do not use any links listed in that email.

Never give out any information that the Bank already has to a caller, texter, or via email. If you contact us we may verify the last 4 digits of your SSN to confirm your identity but we will never contact you and ask for your debit/credit card number or your full SSN. If we need to contact you, it will always be done in a manner that protects your personal, confidential information and we will clearly identify ourselves.

We always work with the local regulatory and law enforcement departments to be certain any type of illegal activity is stopped as soon as possible. We have multi-layer security to protect your confidential information and will continue to be vigilant in protecting it.

If you suspect identity theft or have any questions please contact Western Bank at 877-301-2262.



Online Banking Security

Western Bank is committed to protecting your personal information. Our Online Banking uses several different methods to protect your information. All information within our Online Banking is protected using the Secure Socket Layer (SSL) protocol for transferring data. SSL is a cryptosystem that creates a secure environment for the information being transferred between your browser and Western Bank. All information transferred through Online Banking has a 128-bit encryption. Here are some tips on keeping your information secure..

TIPS ON KEEPING YOUR INFORMATION SECURE

  • Never give out any personal information including User Names, Passwords, SSN, Date of Birth
  • Create difficult passwords which include letters, numbers, & symbols when possible
  • Don’t use personal information for your user names or passwords like Birth Dates & SSN
  • Avoid using public computers to access your Online Banking



What is Identity Theft?

Identity theft involves the unlawful acquisition and use of someone’s identifying information

SUCH AS...
  • Name
  • Date of Birth
  • Social Security Number
  • Mother's Maiden Name
  • Drivers License
  • Bank or Credit Account Number

Thieves then use the information to repeatedly commit fraud using your identity which may include opening new accounts, purchasing automobiles, applying for loans, credit cards, and social security benefits, renting apartments and establishing services with utility and telephone companies. It can have a negative effect on your credit and create a serious financial hassle for you.




How do I protect myself?

  • Report lost or stolen checks or credit cards immediately
  • Never give out any personal information including birth date, SSN or Passwords
  • Shred all documents containing personal information, like bank statements, unused checks, deposit slips, credit card statements, pay stubs, medical billings, and invoices


For more information about identity theft and other tips on how to protect yourself and your information please visit the following websites.


  • FEDERAL TRADE COMMISSION
    http://www.ftc.gov/bcp/edu/microsites/idtheft/

  • FDIC CONSUMER ALERTS
    http://www.fdic.gov/consumers/consumer/alerts/index.html

  • UNITED STATES DEPARTMENT OF JUSTICE
    http://www.usdoj.gov/criminal/fraud/websites/

  • EQUIFAX
    http://www.equifax.com P O Box 105069
    Atlanta, GA 30349-5069
    To order a report: (800) 685-1111
    To report fraud: (800) 525-6285

  • EXPERIAN
    http://www.experian.com P O Box 2002
    Allen, TX 75013-0949
    To order a report: (888) 397-3742
    To report fraud: (888) 397-3742

  • TRANS UNION
    http://www.transunion.com P O Box 1000
    Chester, PA 19022
    To order a report: (800) 916-8800 To order a report: (800) 685-1111
    To report fraud: (800) 680-7289